Store Ops Analyst

About This Course

A Store Operations Analyst in the retail (offline and omni-channel) industry focuses on improving in-store performance, operational efficiency, and customer experience through data-driven insights. This course equips learners with the skills to track KPIs such as footfall, conversion rates, sales per square foot, staff productivity, and inventory availability. Participants gain hands-on experience with tools like Excel, SQL, and BI dashboards for performance analysis and reporting. The program emphasizes store performance optimization, workforce planning, and operational efficiency in multi-channel retail environments. Learners will understand how to identify bottlenecks, improve store processes, and enhance customer experience. By the end of the course, they are prepared for roles in retail operations analytics, with career progression into store management, operations leadership, and retail strategy positions.

Key Responsibilities

• Monitor and analyze store performance metrics across physical and omnichannel retail operations
• Track sales, staffing, inventory, and customer service KPIs to improve store efficiency
• Identify operational bottlenecks and recommend process improvements
• Prepare dashboards and reports on store productivity, compliance, and customer experience
• Collaborate with store managers, merchandising, and supply chain teams to optimize retail operations and profitability

Growth Path

Tools Used

Perfect For

Business and Commerce Graduates | Retail & E-commerce Professionals | Operations and Supply Chain Aspirants | Data Analytics Enthusiasts | Store Management Professionals | Individuals Interested in Retail Operations and Performance Management

Fee Structure