Research Analyst
Profile Code: AL-BPO-04
- ₹5.5 LPA (Median Salary)
- Lecture Duration 2hrs
- Course Duration 8 Weeks
Skills You Learn: Market Research | Data Analysis | Secondary Research | Competitive Intelligence | Business Analysis | Report Writing | Microsoft Excel | Power BI | Data Visualization | Critical Thinking | Presentation Skills | Attention to Detail
Overview Video
About This Course
A Research Analyst in the BPO, KPO, and ITES industry focuses on gathering, analyzing, and interpreting data to support business decisions, client deliverables, and market insights. This course equips learners with the skills to conduct secondary research, analyze industry trends, and prepare structured reports and presentations. Participants gain hands-on experience with tools like Excel, along with exposure to SQL and BI dashboards for data analysis and visualization. The program emphasizes research methodologies, data interpretation, and insight generation in client-driven environments. Learners will understand how to translate business questions into research frameworks, synthesize information, and deliver actionable insights. By the end of the course, they are prepared for roles in research and business analytics, with career progression into consulting, market intelligence, and strategy leadership positions.
Course Content
3 modules · 8 weeks · 2hrs/dayExcel Course
The **Excel Course** covers basic to advanced concepts for Research Analysts in the BPO, KPO, and ITeS industry, including workbook management, formulas, functions, data validation, sorting, filtering, conditional formatting, Pivot Tables, Pivot Charts, XLOOKUP, INDEX-MATCH, Power Query, Power Pivot, research data analysis, statistical functions, trend analysis, survey data management, dashboards, What-If Analysis, Solver, VBA automation, KPI reporting, data visualization, MIS reporting, data cleansing, reporting automation, and interactive dashboards to organize, analyze, and present research data for accurate insights and informed business decision-making.
QA Tools Course
The **QA Tools Course** covers basic to advanced concepts for Research Analysts in the BPO, KPO, and ITeS industry, including quality assurance fundamentals, quality planning, inspection techniques, audit processes, checklist management, defect identification, root cause analysis, CAPA, quality metrics, process monitoring, compliance validation, documentation standards, workflow management, quality reporting, performance measurement, continuous improvement, risk assessment, audit tracking, process optimization, and quality dashboards to ensure data accuracy, maintain process quality, improve compliance, and support reliable research outcomes.
BI Course
The **BI Course** covers basic to advanced business intelligence concepts for Research Analysts in the BPO, KPO, and ITeS industry, including data integration, data transformation, data modeling, KPI development, dashboard creation, interactive visualizations, research analytics, trend analysis, survey reporting, performance dashboards, predictive analytics, DAX fundamentals, drill-through reports, automated reporting, executive dashboards, compliance reporting, forecasting visualization, performance monitoring, data storytelling, and business intelligence techniques to transform research and operational data into actionable insights that support strategic planning, business growth, and informed decision-making.
Key Responsibilities
- Conduct market and industry research
- Gather and analyze qualitative and quantitative data
- Prepare research reports and presentations
- Identify market trends and business insights
- Validate and interpret data from multiple sources
- Support client projects with actionable recommendations
- Monitor competitor activities and benchmarks
- Maintain research databases and documentation
- Collaborate with cross-functional teams
- Ensure accuracy and quality of research deliverables.
Growth Path
Tools Used
Perfect For
MBA Graduates | BBA Students | B.Com Graduates | Economics Graduates | Engineering Graduates | Freshers | KPO Professionals | Business Analysts | Market Research Aspirants | Consulting Professionals
Fee Structure
Mentor
Analytics Learners
Professional Analyst & Mentor
Explore Various Career Paths in BPO / KPO / ITeS
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