Operations/Process Analyst (Consulting/Excellence)
Profile Code: AL-BPO-03
- ₹6.5 LPA (Median Salary)
- Lecture Duration 2hrs
- Course Duration 10 Weeks
Skills You Learn: Process Mapping | Business Process Analysis | Lean Management | Six Sigma Basics | Data Analysis | KPI Monitoring | Root Cause Analysis | Continuous Improvement | Stakeholder Management | Microsoft Excel | Power BI | Problem Solving
Overview Video

About This Course
An Operations/Process Analyst focuses on identifying inefficiencies in business processes and improving performance using KPI analysis and Lean methodologies. This course equips learners with the skills to analyze workflows, identify bottlenecks, and design optimized, data-driven process improvements. Participants gain hands-on experience with tools such as Excel, process mapping platforms, and basic SQL/BI for performance tracking. The program also emphasizes process visualization, continuous improvement strategies, and measuring the impact of implemented changes. Learners will understand how to align operations with business goals and enhance overall efficiency. By the end of the course, they are prepared for roles in operations, process improvement, and business analysis, with career growth into process excellence and operational leadership positions.
Key Responsibilities
- Analyze business processes for improvement
- Map and document workflows
- Identify operational inefficiencies
- Recommend process optimization strategies
- Support Lean and Six Sigma initiatives
- Track KPIs and operational performance
- Prepare analytical reports and dashboards
- Collaborate with cross-functional teams
- Drive continuous improvement projects
- Assist in change management and process standardization.
Growth Path
Tools Used
Perfect For
Engineering Graduates | MBA Graduates | BBA Students | B.Com Graduates | Freshers | Process Improvement Professionals | Operations Executives | Business Analysts | BPO/KPO Professionals | Continuous Improvement Aspirants
Fee Structure
Mentor
Analytics Learners
Professional Analyst & Mentor
Explore Various Career Paths in BPO / KPO / ITeS
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