Compliance/Controls Analyst

About This Course

A Compliance/Controls Analyst in the BPO, KPO, and ITES industry focuses on ensuring adherence to regulatory requirements, client standards, and internal control frameworks across operations. This course equips learners with the skills to monitor compliance KPIs, conduct control checks, and analyze process risks in service delivery environments. Participants gain hands-on experience with tools like Excel, along with exposure to SQL and BI dashboards for tracking compliance metrics and reporting. The program emphasizes risk management, control testing, and process governance to ensure accuracy and accountability. Learners will understand how to identify control gaps, support audits, and strengthen operational compliance frameworks. By the end of the course, they are prepared for roles in compliance and controls analytics, with career progression into risk management, audit, and governance leadership positions.

Key Responsibilities

• Monitor compliance with regulations and internal policies
• Conduct process audits and risk assessments
• Review transactions for policy adherence
• Identify and report control gaps
• Maintain compliance documentation and records
• Support regulatory and client audits
• Investigate compliance breaches and recommend corrective actions
• Track key risk and compliance metrics
• Coordinate with operations and quality teams
• Ensure timely implementation of compliance controls.

Growth Path

Tools Used

Perfect For

Commerce Graduates | MBA Graduates | BBA Students | B.Com Graduates | Freshers | Finance Professionals | Audit Executives | Risk Analysts | BPO/KPO Professionals | Compliance Aspirants

Fee Structure