AL-BPO-04· BPO / KPO / ITeS
Research Analyst
A Research Analyst collects and synthesizes information to support decisions, focusing on credible sources, structured summaries, and basic analysis. Tools include Excel and PowerPoint. The role can progress to insights/strategy roles.
8 Weeks 2hrs / session Median 5.5 LPA BPO quality/process improvement roles
What you'll do
- Quality audits
- defect analysis
- SOP updates
- training feedback
Skills you'll build
RCA toolsLean/Six Sigma basicsreporting
Tools covered
ExcelQA toolsBI (some)
Career progression
QAProcess ExcellenceOps Manager
Program fee
₹41,000
₹51,168
20% OFF3-installment plan
Inst. 1
₹12,792
Inst. 2
₹25,584
Inst. 3
₹12,792
Other roles in BPO / KPO / ITeS
Explore related career paths inside the same industry.
10 Weeks2hrs
Operations/Process Analyst (Consulting/Excellence)
4.9(230)
By: Analytics Learners
₹66,000
Enroll Course