Fraud Analyst

A Fraud Analyst protects the organization from financial loss by detecting suspicious activity and strengthening fraud controls. The role combines alert monitoring from fraud rule engines/transaction monitoring systems with investigative deep-dives. Analysts review cases, validate evidence across KYC, device/IP, geo, transaction logs, merchant details, and customer support records, and decide whether to block, hold, or clear activity. They track fraud KPIs such as fraud rate, loss rate, false positives, time-to-detect, and recovery/chargeback outcomes. A major responsibility is improving detection strategies: tuning thresholds, proposing new rules/signals, identifying fraud rings, and partnering with product/engineering to add step-up authentication, velocity limits, or verification checks while minimizing customer friction. Root-cause analysis is critical—finding which channel, partner, or process gap is exploited and recommending permanent fixes. The role suits candidates who enjoy pattern recognition, investigative reasoning, and fast, high-impact decisions, and can grow into fraud strategy or financial crime leadership.