Customer Analytics (Telecom)
Profile Code: AL-TEL-03
- ₹8 LPA (Median Salary)
- Lecture Duration 2hrs
Skills You Learn: Time-series basics | KPI monitoring | analytical troubleshooting
About This Course
Customer Analytics improves ARPU and retention via segmentation, targeting, and campaign insights. Analysts define segments, track KPIs (ARPU, churn, offer response), evaluate campaign uplift, and recommend targeting and personalization improvements. Tools include SQL, BI dashboards, Excel, and CRM systems. The role suits candidates who enjoy customer behavior analytics and can progress to CRM strategy or growth leadership.
Key Responsibilities
- Capacity forecasting
- congestion analysis
- performance KPIs
- reporting
Growth Path
AnalystPlanning LeadNetwork Manager
Tools Used
ExcelSQLnetwork toolsBI dashboards
Perfect For
Telecom/network planning aspirants
Fee Structure
Fee DetailsAmount
1st Installment (25%)₹19,032
2nd Installment (50%)₹38,064
Final Installment (25%)₹19,032
Total Fee₹76,128
Full Payment Gets 20% Early Bird Discount
Total Fee (After Discount)₹61,000
Mentor
AL
Analytics Learners
Professional Analyst & Mentor
4.8(157 reviews)
Explore Various Career Paths in Telecom / ISP
Related analyst roles inside the same industry.
