Warranty/Quality Analyst

About This Course

A Warranty/Quality Analyst in the manufacturing industry focuses on analyzing warranty claims, product defects, and quality performance to improve reliability and customer satisfaction. This course equips learners with the skills to track KPIs such as defect rates, return rates, and warranty costs, and identify root causes of failures. Participants gain hands-on experience with tools like Excel, along with exposure to SQL and BI dashboards for data analysis and reporting. The program emphasizes quality analysis, root-cause identification, and continuous improvement in production environments. Learners will understand how to reduce defects, optimize warranty costs, and enhance product quality. By the end of the course, they are prepared for roles in quality and warranty analytics, with career progression into quality management, reliability engineering, and operations leadership positions.

Key Responsibilities

• Analyze warranty claims and product failure data
• Investigate quality issues and root causes
• Monitor product performance and defect trends
• Prepare quality and warranty reports
• Coordinate corrective and preventive actions (CAPA)
• Collaborate with manufacturing and engineering teams
• Identify opportunities to improve product reliability
• Track warranty costs and claim patterns
• Support quality audits and compliance initiatives
• Recommend process improvements to reduce defects and returns

Growth Path

Tools Used

Perfect For

Engineering Graduates (Mechanical, Electrical, Industrial) | Quality Assurance Professionals | Manufacturing and Operations Enthusiasts | Aspiring Reliability and Quality Analysts | Professionals Interested in Product Performance and Customer Satisfaction

Fee Structure