Warranty/Quality Analyst
Profile Code: AL-MFG-05
- ₹6 LPA (Median Salary)
- Lecture Duration 2hrs
- Course Duration 10 Weeks
Skills You Learn: Warranty Analysis | Quality Management Systems (QMS) | Root Cause Analysis | Statistical Process Control (SPC) | Failure Mode and Effects Analysis (FMEA) | Data Analysis & Visualization | CAPA Management | Quality Reporting | Advanced Excel & SQL | Product Reliability Engineering
Overview Video
About This Course
A Warranty/Quality Analyst in the manufacturing industry focuses on analyzing warranty claims, product defects, and quality performance to improve reliability and customer satisfaction. This course equips learners with the skills to track KPIs such as defect rates, return rates, and warranty costs, and identify root causes of failures. Participants gain hands-on experience with tools like Excel, along with exposure to SQL and BI dashboards for data analysis and reporting. The program emphasizes quality analysis, root-cause identification, and continuous improvement in production environments. Learners will understand how to reduce defects, optimize warranty costs, and enhance product quality. By the end of the course, they are prepared for roles in quality and warranty analytics, with career progression into quality management, reliability engineering, and operations leadership positions.
Course Content
3 modules · 10 weeks · 2hrs/dayExcel Course
The **Excel Course** covers basic to advanced concepts for Warranty and Quality Analysts in the Manufacturing industry, including workbook management, formulas, functions, data validation, sorting, filtering, conditional formatting, Pivot Tables, Pivot Charts, XLOOKUP, INDEX-MATCH, Power Query, Power Pivot, warranty claim analysis, quality performance tracking, defect analysis, statistical functions, dashboards, What-If Analysis, Solver, VBA automation, KPI reporting, root cause analysis, trend analysis, cost of quality reporting, and interactive dashboards to monitor product quality, reduce warranty costs, improve customer satisfaction, and support data-driven quality management.
QMS Tools Course
The **QMS Tools Course** covers basic to advanced concepts for Warranty and Quality Analysts in the Manufacturing industry, including Quality Management System (QMS) fundamentals, quality planning, inspection management, non-conformance management, CAPA (Corrective and Preventive Actions), root cause analysis, document control, audit management, supplier quality management, complaint handling, quality metrics, process validation, compliance monitoring, workflow automation, risk assessment, quality reporting, dashboard creation, system integration, performance monitoring, and continuous improvement techniques to strengthen product quality, ensure compliance, and optimize manufacturing processes.
BI Course
The **BI Course** covers basic to advanced business intelligence concepts for Warranty and Quality Analysts in the Manufacturing industry, including data integration, data transformation, data modeling, KPI development, dashboard creation, interactive visualizations, warranty analytics, quality performance dashboards, defect trend analysis, production quality reporting, supplier performance analytics, predictive analytics, DAX fundamentals, drill-through reports, automated reporting, executive dashboards, forecasting visualization, performance monitoring, data storytelling, and business intelligence techniques to transform warranty and quality data into actionable insights for continuous improvement, operational excellence, and strategic decision-making.
Key Responsibilities
- Analyze warranty claims and product failure data
- Investigate quality issues and root causes
- Monitor product performance and defect trends
- Prepare quality and warranty reports
- Coordinate corrective and preventive actions (CAPA)
- Collaborate with manufacturing and engineering teams
- Identify opportunities to improve product reliability
- Track warranty costs and claim patterns
- Support quality audits and compliance initiatives
- Recommend process improvements to reduce defects and returns
Growth Path
Tools Used
Perfect For
Engineering Graduates (Mechanical, Electrical, Industrial) | Quality Assurance Professionals | Manufacturing and Operations Enthusiasts | Aspiring Reliability and Quality Analysts | Professionals Interested in Product Performance and Customer Satisfaction
Fee Structure
Mentor
Analytics Learners
Professional Analyst & Mentor
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